Mascot is one of few Vendors that has a policy of caring after delivery.
Thank you for your time and efforts in visiting the Boeing site and undertaking the investigation and resolution process. Appreciate your prompt customer service and support.
We have always appreciated the quick response, and support we have received from MASCOT. The quality of the product and confidence level we have on the mechanical side sells itself for sure. The support is what really means the most to VIR and your team is very good at what they do.
I would like to say that the last few days at Mascot have been great, it makes it so easy when everyone is so helpful.